Frequently asked questions

  1. Are the rooms scary?
    No! Escape rooms are designed for participants to use teamwork as well as brainpower, not to scare you!
  2. Are children allowed in the room?
    Participants younger than 18 years of age MUST be accompanied by an adult. Groups with children 14 or younger are REQUIRED to book out the entire room for their team. MINIMUM AGE is 7+. Toddlers and infants are not allowed in the rooms! There are no exceptions to this rule!
  3. How do I book a room?
    Participants must purchase tickets directly from our website. ALL SALES ARE FINAL. WE DO NOT PROVIDE REFUNDS.
  4. Can I create a private booking?
    Although there is not a minimum booking requirement, participants must book out at least half of the room in order to have a private escape room experience. After booking, please give us a call at (601) 813-6951 to set up your private booking.
  5. When do I need to arrive?
    All participants must arrive 10 minutes before their time slot. Any groups that are late will not be able to participate, nor receive a refund. This is to ensure that other participant's bookings are not hindered upon.
  6. How do I book corporate events?
    All corporate/organization reservations must be made at least a week in advance in order to receive our business discount. For more information about corporate events, please call (601) 813-6951.
  7. Will there be others in the room with me?
    In some cases, participants may book rooms together as our rooms stay open until all spots are filled. Please read "Can I create a private booking?" to learn how to book a private escape room experience.
  8. Can I bring alcohol in the room?
    Absolutely not! Furthermore, College Town Escape Rooms reserves the right to turn down the business of any customer under the influence with no option for a refund.